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    • Please make sure this problem hadn't been already fixed by reading extension's chengelog and documentation(if exists) in the download page.

    Please follow the Rule ONE TOPIC – For ONE PROBLEM only.

    • Don't write about a few problems in one ticket even if refers to the same extension. For example "I have problem with this module, it displays wrong title and animation below". In this case you should submit two topics "Title display problem" and "Animation display problem"
    • Please follow that rule as it helps us to provide you support more effectively and means we don't miss anything :)

    Describe you problem clearly

    • Describe problem clearly in a short message ( if it's nessary we may require more information)
    • If you have it online, give url,  if you do not have it online you can do screenshot and attach it to the post(it's not necessary, but if your problem will not be clear we can ask you to do it)..





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